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Channels

A channel is one connected account: an Instagram profile, a Facebook Page, a YouTube channel. Each brand has its own channels. This page shows how they're doing and lets you add, pause or remove them.

Refresh status checks every connection again.
Summary: how many channels, total followers, and whether they're all working.
Status. Connected means posts will go out. Needs reconnecting means the network stopped the connection and you need to sign in again.
Audience and the change over the last 30 days.
Pause stops posting to this channel until you resume it. See Pause a channel.

Connect a channel

The Add a channel grid with 16 networks — Scroll down to *Add a channel*. AtSocials supports 16 networks.

Click the network you want.
Sign in on the network's own page and allow access. You come back to AtSocials automatically.
For Facebook, LinkedIn, Pinterest and Google Business, pick the Page, company page, board or location to use.
The channel appears at the top with the status Connected.

Supported networks: Instagram, Facebook Page, X (Twitter), LinkedIn, TikTok, YouTube, Threads, Bluesky, Pinterest, Reddit, Google Business, Telegram, Discord, Slack, WhatsApp and Snapchat. How many channels you can connect depends on your plan.

InstagramConnect Instagram through Facebook if you want competitor tracking. Instagram must be a business or creator account for publishing and the inbox to work.

Reconnect or disconnect

The channel menu with Reconnect and Disconnect — The ⋯ menu on a channel card.

Reconnect signs in again. Do this when a channel says Needs reconnecting, after you change the account's password, or when posts fail with "tokens expired". Your posts and history are kept.
Disconnect removes the channel from this brand. Scheduled posts stop going to it.

You also get a notification and an email when a channel needs reconnecting.

Pause a channel

Pausing is for a break, a rebrand or a channel under review: nothing is published there until you resume, and you don't lose your schedule.

The channel is taken off every upcoming post. Posts going to other channels still go out there.
A post whose only channel is paused is held. It shows Held: channel paused in the calendar and keeps its time.
You can't add a paused channel to a new post.
Resume puts the channel back on upcoming posts. Held posts that are still at least 2 minutes away go out as planned; held posts whose time has passed become drafts.

Only owners and admins can pause and resume channels.