Privacy policy
Who we are
@socials is operated by Armand Morin Network, Inc. ("we", "us"). This policy explains what we collect when you use atsocials.com and the @socials app (the "Service"), why we collect it, who we share it with and the choices you have.
What we collect
- Account details. Your name, email address and a hashed password. If you turn on two-step sign-in, a secret used to verify your codes, stored encrypted.
- Connected social accounts. When you connect a channel such as Instagram, TikTok, YouTube, LinkedIn, X, Facebook, Pinterest, Threads, Bluesky or Google Business, we receive an access token from that platform plus the account's name, handle, picture and public statistics. We never see or store your password for those platforms.
- Content you create. Posts, captions, images, videos, carousels, hashtag sets, notes, link-in-bio pages, automations and anything you upload or generate with AI inside the Service.
- Messages and comments. If you use the inbox or reply automations, we fetch comments and direct messages from your connected accounts so you can read and answer them.
- Analytics data. Follower counts, reach, engagement and similar figures reported by the platforms for your accounts, and for competitor accounts you choose to track.
- Billing details. Payments are handled by Stripe. We store your plan, subscription status and Stripe customer reference. We never see your full card number.
- Usage and technical data. IP address, browser type, pages visited, sign-in times and an activity log of actions taken in your account, used for security and support.
How we use it
- To provide the Service: scheduling and publishing posts, fetching messages and statistics, generating content you ask for and sending the emails you choose (invites, password resets, reports, alerts).
- To bill you and to prevent fraud and abuse.
- To help you when you contact support.
- To improve the Service, using aggregate usage information that does not identify you.
We do not sell your personal information and we do not use your content or messages to advertise to you.
AI features
When you use an AI feature, the text, images or video you provide and the relevant brand settings are sent to the AI model provider needed to fulfil that request, solely to produce the result you asked for. Your content is not used to train our models or theirs. Generated files are stored with your other media.
Who we share it with
- Social media platforms you connect, in order to publish, read and measure on your behalf, under their own terms and privacy policies.
- Service providers that run the Service for us: hosting and compute (Vercel), database (Neon), payments (Stripe), transactional email (Resend), AI model providers and the publishing infrastructure that delivers posts to the platforms. Each processes data only on our instructions.
- People you add. Team members and clients you invite can see the brands and posts you give them access to. Public review links show only the posts you choose to share.
- Legal requirements. When the law requires it or to protect the rights and safety of our users and the Service.
Public pages
Link-in-bio pages and tracked short links you create are public by design. Click counts on those links are recorded so you can see which posts bring in visitors.
Cookies
We use one strictly necessary cookie to keep you signed in. The sales page sets no tracking cookies. If we add analytics in future they will be cookieless or you will be asked first.
Retention
We keep your data for as long as your account is open. When you close your account, your content, connected-account tokens and messages are deleted from our systems within 30 days; billing records are kept as long as tax law requires. Disconnecting a channel removes its token immediately.
Security
All traffic is encrypted in transit. Passwords are hashed, platform tokens and other secrets are encrypted at rest, and two-step sign-in is available for every account. No system is perfectly secure, so please use a strong, unique password.
Your rights
You can view and change your account details in the app, disconnect any channel at any time, export your analytics as a spreadsheet, and close your account from Team & plan. Depending on where you live you may also have the right to request a copy of your personal data, to correct it or to have it erased. Email us and we will respond within 30 days.
Children
The Service is for people aged 18 and over. We do not knowingly collect information from children.
Changes
If we change this policy in a way that matters, we will tell you in the app or by email before the change takes effect. The date at the top shows the current version.
Contact
Questions about privacy: write to Armand Morin Network, Inc. at the support address shown in your account, or reply to any email we have sent you.